Vice President of Operations

Job Description: Vice President of Operations

Responsibilities

Cross-Functional Leadership & Execution

• Align and unify teams across construction, project management, supply chain, and network operations to improve speed, quality, and accountability.
• Champion process improvement and standardization to eliminate inefficiencies and accelerate charger deployment.
• Translate company goals into actionable KPIs and ensure consistent execution across departments.
• Foster a culture of collaboration, transparency, and shared ownership of outcomes.
• Identify and remove cross-functional bottlenecks and accelerate throughput

• Oversee execution of operations of EV charging infrastructure projects focusing on improving processes, ensuring scope, schedule, and budget targets are met.
• Partner with the construction teams to help resolve escalations and remove bottlenecks for more efficient operations.
• Implement scalable project management frameworks and milestone tracking systems.
• Help drive improvements in permitting, utility coordination, and vendor performance to reduce delays.

• Ensure site acquisition strategies are aligned with program-eligible funding and prioritize shovel-ready, high-IRR locations.
• Work with the origination team to ensure the origination team is vetting and prioritizing sites with an eye toward execution feasibility and funding eligibility.

• Lead procurement strategy, vendor management, and logistics planning to ensure equipment availability aligns with construction and funding deadlines.
• Ensure real-time visibility into inventory and a strong control environment to reduce delays and cost overruns.
• Integrate funding-related requirements into supplier onboarding and procurement decision-making.

• Ensure charger uptime, reliability, and customer satisfaction through proactive monitoring and maintenance strategies.
• Collaborate with technology and customer success teams to address performance issues and improve service delivery.
• Develop and track KPIs related to charger availability, service response times, and throughput.

• Partner with the Director of Funding and cross-functional leaders to operationalize funding contract requirements, including reporting deadlines, eligible cost tracking, and audit readiness.
• Establish processes that ensure accurate documentation, milestone validation, and data integrity in Salesforce and other systems used to track funding/grant compliance.
• Ensure that project schedules, construction activities, and vendor selection align with applicable grant timelines and compliance constraints.
• Monitor and report on compliance KPIs to executive leadership, ensuring issues are addressed proactively.

• Manage, mentor and grow a high-performing team including Directors and Managers across all operational functions.
• Foster a culture of accountability, innovation, and continuous learning.
• Support leadership development and career growth through structured feedback and goal-setting.
• Build scalable systems and processes to support continued company growth.

• Bachelor’s degree in Engineering, Business, or related field (Master’s preferred).
• 15+ years of experience in operations in sectors such as EV Charging, construction, infrastructure, energy, or transportation sectors.
• Proven success scaling teams and processes in high-growth environments.
• Strong background in construction delivery, supply chain optimization, and network operations.
• Exceptional communication, problem-solving, and strategic planning skills. Entrepreneurial mindset with a bias for action and results. Skilled in project financials, procurement strategy, and regulatory compliance.

• Understanding of EV Chargers and federal and state funding programs including audit processes, documentation standards, and eligible cost tracking.